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SUPPLY CHAIN MANAGEMENT STRATEGY, PLANNING, AND OPERATION
Brief Content
PART I BUILDING A STRATEGIC FRAMEWORK TO ANALYZE SUPPLY CHAINS
Chapter 1 Understanding the Supply Chain
1.1 What Is a Supply Chain?
1.2 The Objective of a Supply Chain
1.3 The Importance of Supply Chain Decisions
1.4 Decision Phases in a Supply Chai
1.5 Process View of a Supply Chain
1.6 Examples of Supply Chains
1.7 Summary of Learning Objectives
Discussion Questions
Bibliography
Chapter 2 Supply Chain Performance: Achieving Strategic Fit and Scope
2.1 Competitive and Supply Chain Strategies
2.2 Achieving Strategic Fit
2.3 Expanding Strategic Scope
2.4 Summary of Learning Objectives
Discussion Questions
Bibliography
Chapter 3 Supply Chain Drivers and Metrics
3.1 Drivers of Supply Chain Performance
3.2 Framework for Structuring Drivers
3.3 Facilities
3.4 Inventory
3.5 Transportation
3.6 Information
3.7 Sourcing
3.8 Pricing
3.9 Obstacles to Achieving Fit
3.10 Summary of Learning Objectives
Discussion Questions
Bibliography
Case Study Seven-Eleven Japan Co.
PART II DESIGNING THE SUPPLY CHAIN NETWORK
Chapter 4 Designing Distribution Networks and Applications toe-Business
4.1 The Role of Distribution in the Supply Chain
4.2 Factors Influencing Distribution Network Design
4.3 Design Options for a Distribution Network
4.4 e-Business and the Distribution Network
4.5 Distribution Networks in Practice
4.6 Summary of Learning Objectives
Discussion Questions
Bibliography
Chapter 5 Network Design in the Supply Chain
5.1 The Role of Network Design in the Supply Chain
5.2 Factors Influencing Network Design Decisions
5.3 Framework for Network Design Decisions
5.4 Models for Facility Location and Capacity Allocation
5.5 The Role of IT in Network Design
5.6 Making Network Design Decisions in Practice
5.7 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Case Study Managing Growth at SportStuff.com
Chapter 6 Network Design in an Uncertain Environment
6.1 The Impact of Uncertainty on Network Design
6.2 Discounted Cash Flow Analysis
6.3 Representations of Uncertainty
6.4 Evaluating Network Design Decisions Using Decision Trees
6.5 AM Tires: Evaluation of Supply Chain Design Decisions Under Uncertainty
6.6 Risk Management and Network Design
6.7 Making Supply Chain Decisions Under Uncertainty in Practice
6.8 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Case Study Bio Pharma, Inc.
PART III PLANNING DEMAND AND SUPPLY IN A SUPPLY CHAIN
Chapter 7 Demand Forecasting in a Supply Chain
7.1 The Role of Forecasting in a Supply Chain
7.2 Characteristics of Forecasts
7.3 Components of a Forecast and Forecasting Methods
7.4 Basic Approach to Demand Forecasting
7.5 Time-Series Forecasting Methods
7.6 Measures of Forecast Error
7.7 Forecasting Demand at Tahoe Salt
7.8 The Role of IT in Forecasting
7.9 Risk Management in Forecasting
7.10 Forecasting in Practice
7.11 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Case Study Specialty Packaging Corporation, Part A
Chapter 8 Aggregate Planning in a Supply Chain
8.1 The Role of Aggregate Planning in a Supply Chain
8.2 The Aggregate Planning Problem
8.3 Aggregate Planning Strategies
8.4 Aggregate Planning Using Linear Programming
8.5 Aggregate Planning in Excel
8.6 The Role of IT in Aggregate Planning
8.7 Implementing Aggregate Planning in Practice
8.8 Summary of Learning Objectives
Discussion Questions
Exercises
Case Study Specialty Packaging Corporation, Part B
Chapter 9 Planning Supply and Demand in a Supply Chain: Managing Predictable Variability
9.1 Responding to Predictable Variability in a Supply Chain
9.2 Managing Supply
9.3 Managing Demand
9.4 Implementing Solutions to Predictable Variability in Practice
9.5 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Case Study Mintendo Game Girl
PART IV PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN
Chapter 10 Managing Economies of Scale in a Supply Chain: Cycle Inventory
10.1 The Role of Cycle Inventory in a Supply Chain
10.2 Economies of Scale to Exploit Fixed Costs
10.3 Economies of Scale to Exploit Quantity Discounts
10.4 Short-Term Discounting: Trade Promotions
10.5 Managing Multiechelon Cycle Inventory
10.6 Estimating Cycle Inventory-Related Costs in Practice
10.7 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Case Study Delivery Strategy at MoonChem
Appendix lOA: Economic Order Quantity
Chapter 11 Managing Uncertainty in a Supply Chain: Safety Inventory
11.1 The Role of Safety Inventory in a Supply Chain
11.2 Determining Appropriate Level of Safety Inventory
11.3 Impact of Supply Uncertainty on Safety Inventory
11.4 Impact of Aggregation on Safety Inventory
11.5 Impact of Replenishment Policies on Safety Inventory
11.6 Managing Safety Inventory in a Multiechelon Supply Chain
11.7 The Role of IT in Inventory Management
11.8 Estimating and Managing Safety Inventory in Practice
11.9 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Case Study Managing Inventories at ALKO Inc.
Appendix 11A: The Normal Distribution
Appendix 11B: The Normal Distribution in Excel
Appendix 11C: Expected Shortage Cost per Cy
Chapter 12 Determining the Optimal Level of Product Availability
12.1 The Importance of the Level of Product Availability
12.2 Factors Affecting Optimal Level of Product Availability
12.3 Managerial Levers to Improve Supply Chain Profitability
12.4 Setting Product Availability for Multiple Products Under Capacity Constraints
12.5 Setting Optimal Levels of Product Availability in Practice
12.6 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Appendix 12A: Optimal Level of Product Availability
Appendix 12B: An Intermediate Evaluation
Appendix 12C: Expected Profit from an Order
Appendix 12D: Expected Overstock from an Order
Appendix 12E: Expected Understock from an Order
Appendix 12F: Simulation Using Spreadsheets
PART V DESIGNING AND PLANNING TRANSPORTATION NETWORKS
Chapter 13 Transportation in a Supply Chain
13.1 The Role of Transportation in a Supply Chain
13.2 Modes of Transportation and Their Performance Characteristics
13.3 Transportation Infrastructure and Policies
13.4 Design Options for a Transportation Network
13.5 Trade-Offs in Transportation Design
13.6 Tailored Transportation
13.7 The Role of IT in Transportation
13.8 Risk Management in Transportation
13.9 Making Transportation Decisions in Practice
13.10 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
PART VI MANAGING CROSS-FUNCTIONAL DRIVERS IN A SUPPLY CHAIN
Chapter 14 Sourcing Decisions in a Supply Chain
14.1 The Role of Sourcing in a Supply Chain
14.2 In-House or Outsource
14.3 Third- and Fourth-Party Logistics Providers
14.4 Supplier Scoring and Assessment
14.5 Supplier Selection-Auctions and Negotiations
14.6 Contracts and Supply Chain Performance
14.7 Design Collaboration
14.8 The Procurement Process
14.9 Sourcing Planning and Analysis
14.10 The Role of IT in Sourcing
14.11 Risk Management in Sourcing
14.12 Making Sourcing Decisions in Practice
14.13 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Chapter 15 Pricing and Revenue Management in a Supply Chain
15.1 The Role of Pricing and Revenue Management in a Supply Chain
15.2 Pricing and Revenue Management for Multiple Customer Segments
15.3 Pricing and Revenue Management for Perishable Products
15.4 Pricing and Revenue Management for Seasonal Demand
15.5 Pricing and Revenue Management for Bulk and Spot Contracts
15.6 The Role of IT in Pricing and Revenue Management
15.7 Using Pricing and Revenue Management in Practice
15.8 Summary of Learning Objectives
Discussion Questions
Exercises
Bibliography
Chapter 16 Information Technology in a Supply Chain
16.1 The Role of IT in a Supply Chain
16.2 The Supply Chain IT Framework
16.3 Customer Relationship Management
16.4 Internal Supply Chain Management
16.5 Supplier Relationship Management
16.6 The Transaction Management Foundation
16.7 The Future of IT in the Supply Chain
16.8 Risk Management in IT
16.9 Supply Chain IT in Practice
16.10 Summary of Learning Objectives
Discussion Questions
Bibliography
Chapter 17 Coordination in a Supply Chain
17.1 Lack of Supply Chain Coordination and the Bullwhip Effect
17.2 The Effect on Performance of Lack of Coordination
17.3 Obstacles to Coordination in a Supply Chain
17.4 Managerial Levers to Achieve Coordination
17.5 Building Strategic Partnerships and Trust Within a Supply Chain
17.6 Continuous Replenishment and Vendor-Managed Inventories
17.7 Collaborative Planning, Forecasting, and Replenishment (CPFR)
17.8 The Role of IT in Coordination
17.9 Achieving Coordination in Practice
17.10 Summary of Learning Objectives
Discussion Questions
Bibliography
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